Freegifts by Secomapp
  • About Free Gifts by Secomapp
  • Adding liquid code to your theme
  • Before you get started
    • Introduction
    • Important terms
  • User Guide
  • How to create Offer on Cart
    • How to reward customer a gift if he Buy 2 items of the same product? (Buy 2X get Y offer)
    • What is the "Use gift(s) in condition of other gift on Cart offer" feature?
  • How to create Offer on Catalog
    • Disable multiple gift feature for Catalog offer
    • Gift item should be the same product customer should buy
    • The "Bundle products" feature
  • Exporting report for your Promotion campaign
  • Advance features
    • Features in Setting page
    • Populating Promotion Codes via a URL
    • Narrow by Customers' orders history
    • How to let customer input property fields before adding gift to cart.
  • FAQs
    • How To Show Promotion info slider?
    • Why I cannot select a product as gift?
    • How to create Goal Offer?
    • How to create Buy X get Y Offer?
  • Manual coding instruction
    • How to Add Liquid Code?
    • Hide Gifts Variants For Themes Which Use Shopify's Ajax Api Functions
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  1. FAQs

Why I cannot select a product as gift?

The product list to choose is blank and the Collection keeps loading

PreviousHow To Show Promotion info slider?NextHow to create Goal Offer?

Last updated 4 years ago

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This issue happens due to your storefront's password is enabled.

You can follow these steps to turn off your storefront password: Online Store > Preferences > Password protection > Enable password > Uncheck the box

If the issue still happens, feel free to contact us at support@secomapp.com and we will be more than willing to support you!